For bookings cancelled more than three months in advance a full refund will be given.
For cancellations one to three months in advance, the full cost of the break can be credited to a new booking or CR&H gift voucher.
Cancellations one week to one month in advance will incur a forfeit of 50% of the cost of the break being cancelled; the remaining 50% will be credited towards the cost of a new booking or CR&H gift voucher.
No refunds or credit will be given for cancellations within one week of the booked start date except when the Met Office issue a severe weather warning. If snow and / or ice make roads unsafe, we will happily reschedule your course; the only charge will be for any lunch that we’ve already bought for you and which won’t keep. This will be no more than £5 per person (usually less).
If you sign up for regular weekly courses, please let us know at least one full week in advance if you’ll be unable to make a session. We’ll then make every effort to reschedule your session so that you don’t miss out. Classes missed without a week’s notice will have to be charged for. Sorry.