For the duration of the Covid-19 pandemic:-
During the government lockdown of the UK, all classes have been put on hold. We’ll reschedule as soon as it’s safe to do so.
If you have an existing booking that you wish to postpone due to Covid-19, whether you’re self isolating, caring for someone else or whether you just feel uncomfortable about attending a class at this time, please let us know and we’ll reschedule.
Our regular cancellation policy (for when life returns to “normal”):-
For bookings cancelled more than three months in advance a full refund will be given.
For cancellations one to three months in advance, the full cost of the break can be credited to a new booking or CR&H gift voucher.
Cancellations one week to one month in advance will incur a forfeit of 50% of the cost of the break being cancelled; the remaining 50% will be credited towards the cost of a new booking or CR&H gift voucher. *
No refunds or credit will be given for cancellations within one week of the booked start date * except when the Met Office issue a severe weather warning. If snow and / or ice make roads unsafe, we will happily reschedule your course; the only charge will be for any lunch that we’ve already bought for you and which won’t keep. This will be no more than £5 per person (usually less).
If you sign up for regular weekly courses, please let us know at least one full week in advance if you’ll be unable to make a session. We’ll then make every effort to reschedule your session so that you don’t miss out. Classes missed without a week’s notice will have to be charged for. Sorry. *